Dec 17, 2010 10:01 AM

Founded in 1929, Nello Pistoresi hauls food and other grocery items to 39 stores throughout Washington, Oregon, and northern Idaho. The company depends on technology including TeleNav Asset Tracker to help grow its business, manage regulations, and increase customer service levels by 30%.

Nello Pistoresi uses TeleNav Asset Tracker running on its carrier’s wireless data network. The system allows the company to install hard-wired devices into its trucks, which makes them nearly tamperproof.

Having initially implemented a TeleNav system more than 10 years ago, Nello Pistoresi has a history with the system. The company simply wanted to track its drivers but has gained many more benefits. The company can meet on-time delivery requirements and tell customers usually within minutes where every truck is at any time. Plus, efficiently routing drivers reduces fuel expenses and ensures drivers do not exceed their hours of service (per federal regulations).

“With mileage savings and keeping our drivers accountable for their speeds, we have saved $4,000-$5,000 per year on fuel,” said Dino Pistoresi, chief executive officer and president. “Over 10 years, that adds up to about $40,000, which has easily paid for the service.”

Nello Pistoresi’s grocery store customers require 98% on-time delivery. Efficiently monitoring deliveries from its 35 drivers throughout the region is no small feat. Plus, with federal regulations on drivers’ hours of service and its drivers’ speeding tickets to monitor, GPS tracking is a critical component of Nello Pistoresi’s operations. With TeleNav Asset Tracker data, the company has disputed speeding tickets and reversed decisions from the federal transportation authority regarding driver’s hours of service.

For a free consultation, visit www.telenav.com or phone 877-676-2679.