Mar 7, 2012 10:44 AM

Accellos has released a case study of its client CTW Transport Inc. The study illustrates how the Massachusetts-based refrigerated foods transporter replaced its manual dispatching methods with a Prophesy DispatchSeries transportation management system from Accellos. Here is a synopsis of the case study.

Company

CTW Transport was founded by Costas Flessas more than 20 years ago in Peabody MA. At the time of founding, CTW consisted of one truck and two employees. Today, the company is staffed by 20-plus employees and runs a fleet of more than 25 trucks, plus a brokerage division. CTW specializes in hauling refrigerated foods for companies including—but not limited to—Sysco, Stonyfield Farm, and Dannon to the southeastern United States and areas in California.

Situation

CTW used manual methods such as a whiteboard as well as pencil and paper to handle dispatching and accounting for years before the staff decided to research software systems. Company executives had discussed investing in a dispatching software program for some time before they made the jump.

The Prophesy system

Management at CTW reviewed a customized software system as well as five other programs during research. They were impressed with Prophesy Dispatch’s ability to organize their business and its ability to integrate seamlessly with QuickBooks, and were pleasantly surprised to learn that the system was more cost-effective than others reviewed.

Training and implementation

CTW staff attended Web-based training sessions with an Accellos training and implementation consultant. Later that year, CTW brought the consultant into its office to further train the staff within the company’s live environment.

Results

CTW has grown since implementing Prophesy DispatchSeries and currently runs a nine-user license of Prophesy Dispatch with QuickBooks integration, SQL Server interface, and Multi-Company and Brokerage modules. Also used are Prophesy modules for EDI, mileage and routing, IFTA tax preparation, driver log auditing, driver management, electronic fuel card import, customer web portal, and document imaging.

The full case study can be read at http://blog.accellos.com/customers/ctwtransport.

For more information, visit www.accellos.com.