PFG rolls out voice
at five distribution sites
Jun 19, 2008 9:14 AM
Voxware Inc., a supplier of software for voice-driven warehousing operations, announced that Performance Food Group (PFG), the third-largest foodservice distribution company in the United States, has successfully rolled out voice in five of its broadline distribution centers.
The company plans to expand voice with an aggressive schedule that assumes a new broadline site will be rolled out every three to five weeks. Once the implementations are complete in 2009, PFG will have more than 600 workers across 18 broadline distribution centers nationwide on the system.
Currently, PFG is using voice in its picking applications. Integration of pick slot movement data triggers the warehouse management system (WMS) to generate immediate replenishment for pick slots low on inventory. Since voice has been deployed in several of PFG’s distribution centers, the company has seen a 65 percent reduction in mis-picks and a 50 percent decrease in truck shorts. In addition, training time for new workers now takes about 25 percent less time.
Voxware’s software is built using a Service-Oriented Architecture (SOA). Because of the flexibility and simplicity of Voxware’s system, PFG is able to roll out voice in all of their distribution sites through a centralized server farm without the need for outside tech support. PFG’s centralized server farm is in Richmond VA and supports the company’s distribution centers across the nation.
Visit www.voxware.com for more information.
